Terms of Use

1. Portlore is a guide

Place details, opening hours, walking times, and travel estimates come from third-party data and may be out of date or wrong. Check important details yourself before you rely on them.

You are responsible for getting back to your ship on time. Leave extra time for delays, and always follow the all-aboard time set by your cruise line.

Routes and sail-away reminders are aids, not guarantees. Routes may be approximate, and device settings or permissions may prevent a reminder from arriving.

2. Your safety

Use your own judgment when exploring. Portlore can't account for local conditions such as weather, closures, construction, or safety concerns in a particular area.

3. Third-party information

Maps use Protomaps basemaps built from OpenStreetMap and Natural Earth data, served by Portlore. Street detail is concentrated around ports and guide centres; maps become less detailed outside those areas. Map data, software licences and attribution are listed on the map licences page.

Place locations and opening hours mainly come from OpenStreetMap, with Google Places used for checks and Maps links. Walking routes use an OpenStreetMap-based routing service. Guides and descriptions are written with the help of AI and may contain mistakes.

Photos come from Pexels searches under the Pexels licence and are illustrative. They are not verified photographs of a port or place and may show another location. Portlore isn't responsible for the accuracy of third-party information.

4. Acceptable use

Don't scrape Portlore, overload or disrupt the service, use automated tools to generate guides, or try to get around usage limits.

This does not restrict use of the public map archives under their listed licences.

5. Availability and changes

Portlore may change, add, or remove ports and features at any time, and may be unavailable because of maintenance or technical problems. Portlore does not guarantee that every port has a guide or that the service will always be available.

Saved guides may be available offline, but they can be out of date. Maps, photos and new searches require a connection.

6. Limitation of liability

Portlore is provided as is and free of charge. To the fullest extent allowed by law, Portlore is not responsible for losses that come from using it, including missed departures, travel costs, or relying on inaccurate information. Some laws give you rights that these terms cannot limit.

7. Governing law

These terms are governed by the laws of New Brunswick and Canada.

8. Changes to these terms

Portlore may update these terms as the service changes. The latest version will always be posted on this page. Continued use after changes are posted means you accept the updated terms.

9. Contact

Questions about these terms can be sent to support@portlore.com.